Hi, Big V here and today I want to talk about one of the most essential, yet often overlooked aspects of leading a team—knowing your numbers. Now, I get it. This might not sound like the most thrilling subject, but trust me—this is one of the most impactful lessons any team leader can learn. When you understand the right numbers to track, everything changes. So, let’s take a look into how knowing your numbers can unlock your business’s potential and help you level up.
The AMP Scorecard
Years ago, we developed a program called AMP—Admin Mastery Program. It was designed to train team leaders and administrative assistants on best practices and effective systems. One major insight we discovered was that many leaders didn’t know how to train their assistants or what systems mattered most. They didn’t have clarity on which metrics were driving success—or failure—within their business. That’s where the AMP Scorecard came in.
The AMP Scorecard helps evaluate your systems, processes, and business metrics. It shows where your gaps are and provides the roadmap for filling them through targeted training and development. This tool has been essential for countless leaders building high-performing teams, and today, I’m excited to share it with you and walk you through how it can work for you.
Why Knowing Your Numbers Matters
You can’t hit a target you can’t see. Imagine pulling back a bowstring and firing arrows randomly without aiming. It doesn’t matter how sharp your arrows are—if you don’t know your target, you’re just wasting energy.
That’s exactly what happens when you don’t know your numbers. Your team’s success relies on having a clear vision of where you’re headed and using the right tools, people, and strategies to get there. The AMP Scorecard gives you that clarity, showing which areas need attention and how to measure progress as you scale your business.
How the AMP Scorecard Works
The AMP Scorecard is a powerful multi-tab spreadsheet that digs into the heart of your business operations. When new clients join Workman Success Systems and begin working with one of our coaches, one of the first things we do is use the AMP Scorecard to examine their processes and systems. Here’s how it helps:
- CRM Usage: We ask key questions—Are all your contacts properly categorized? Do you have duplicate names? Are clients on action plans and receiving regular updates?
- Financial Intelligence: We review your business management tools—Do you use QuickBooks? Do you benchmark your finances regularly?
- Online Lead Generation: How well do your follow-up systems work? Are you maximizing your lead sources?
The goal is to uncover gaps in your current setup. It’s common for tools and processes that worked at one stage to become obsolete as your business grows. The AMP Scorecard helps identify where upgrades are needed and ensures you’re using your existing tools to their fullest potential before investing in new ones.
How Team Leaders Can Use the AMP Scorecard
Once you have your AMP Scorecard results, it’s time to act. Here’s the step-by-step strategy every team leader should follow:
- Evaluate and Score Your Tools: Be honest with yourself as you rate your current systems. Identify areas with low scores to see where improvements are needed.
- Apply Targeted Training: For every gap you uncover, there’s a corresponding training module through Workman Success Systems. Whether it’s Buyer Agent Mastery (BAM), Admin Mastery Program (AMP), or Seller Listing Agent Mastery (SLAM), the goal is to boost your team’s performance in those weaker areas.
- Prioritize Improvements: Focus on the most critical issues first—lead with revenue. Address areas where inefficiencies are costing you money.
- Assign Responsibilities: As the leader, your role is to create a clear vision, not to handle every task yourself. Assign the right team members to implement new processes and systems.
- Close the Feedback Loop: Ensure tasks are completed and follow up on the results.
- Leverage AI Tools: Utilize tools like Workman’s Coach AI to get tailored solutions and recommended training videos based on your specific challenges.
The Numbers Every Team Leader Needs to Know
Some metrics are more critical than others. Here are a few key numbers I encourage every real estate team leader to track:
- Listings Matter: Each new listing should generate about 1.5 buyer-side transactions and produce 6–8 new leads per month.
- Lead Growth: For every 25 leads you generate, it may be time to add a new buyer’s agent to your team.
When you understand and apply these metrics, you not only build a more efficient team but one that operates smoothly with proven systems and processes.
Scaling to the Next Level
As your business grows, your existing systems might not keep up. One thing we’ve learned from working with high-performing teams is that success at one level often requires breaking outdated systems and replacing them with new ones. It’s a constant process of upgrading tools, refining processes, and aligning resources with your evolving goals.
The AMP Scorecard helps you see where your systems need to evolve and provides a clear path to implement those changes. Whether you need new software, better training, or just more effective use of your existing tools, this system ensures you stay ahead of the curve.
Your Next Step
Now that we’ve explored how the AMP Scorecard works, it’s time to take action. With your downloaded AMP Scorecard score your team. Be honest, look for gaps, and use the available resources to address them. Remember, anything you do three times in your business needs a system—so let’s build those systems for success.
With the right tools and a clear understanding of your numbers, you’ll unlock the strategies to achieve the next level of growth. Don’t just aim—hit your targets with precision.
Finally, if you’re serious about building your business, you need the right support. Who’s your coach? Who’s in your corner giving you the roadmap to success? If you don’t have a coach, consider reaching out to Workman Success Systems to find your fit. I promise you’ll walk away with actionable ideas, whether you join our coaching program or not.
Take our 2-minute Find My Fit assessment to get started!
Now, let’s go!
