This study confirms what many in the real estate industry already know: that teams are widely seen as beneficial to both agents, leaders, and brokers and that the team model has broad support among those that use it. But it also helps us understand the areas in which many teams struggle: management and leadership styles, training, culture, systems, and more.
The fact that team members speak and think so positively about teams even though their expectations are not always met demonstrates the strong buy-in people have for teams and forecasts a need for improvement going forward. By shedding light on the components of teams that work and highlighting areas of friction, this study becomes an invaluable tool in the arsenal of any team leader or broker.